cv666 Privacy Policy

Introduction and Scope

This privacy policy relates to the overall operations of the cv666 platform. When you use our services through the cv666 website, mobile app, or any other digital channel, your information is processed under this policy.

This policy applies only to cv666's own platform. We are not responsible for any third-party websites or services. If you register on cv666, you are considered to have given your full consent to this policy.

Alongside reading this policy, it is important to also read our Terms and Conditions, as both documents together form the overall framework governing your use of the account.

What Information Is Collected

2.1 Information You Provide Directly

You provide the following information for registration and account management:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (for identity verification)
• Payment method details (such as bKash, Nagad, Rocket, or Upay number)

2.2 Automatically Collected Information

The following technical information is collected automatically while you use the platform:

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Session duration, pages visited, and click patterns
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

A limited amount of information may come from our authorised partners for payment processing and identity verification. These third parties operate under strict data protection standards.

Purpose of Using Information

cv666 uses your information only for the following legitimate purposes:

• Account Management: Confirming registration, keeping login secure, and maintaining account security.
• Payment Processing: Correctly completing deposit and withdrawal requests.
• Identity Verification: Confirming the user's age and identity to prevent fraud.
• Customer Support: Resolving your complaints and questions via live chat and email.
• Service Improvement: Analysing usage patterns to improve the platform experience.
• Legal Compliance: Complying with applicable laws and responding to requests from authorities.

Data Storage and Retention

Necessary information is retained for as long as your account is active. Even after an account is closed, certain information may need to be kept for a specified period due to legal obligations.

Transaction history and identity verification documents are generally retained for up to five years after account closure, to ensure financial security and assist in dispute resolution.

Once the specified period has passed, data is securely deleted or converted in a way that makes it unidentifiable.

Technical Data Security Measures

cv666 uses industry-standard technology to protect user data. Personal and financial information is encrypted at every stage so that no one can view or alter it without authorisation.

5.1 SSL Encryption

All data sent through the website and app is secured with SSL technology. You can confirm this by looking for the padlock icon in your browser's address bar.

5.2 Access Controls

Only authorised staff may access your sensitive data, and only for specific reasons. All access is logged and audited regularly.

5.3 Two-Factor Verification (OTP)

Mobile OTP verification is active for login and financial transactions. This protects your account from unauthorised access.

Cookies and Tracking Technology

The cv666 website uses cookies, which make your browsing experience easier and more personalised. Cookies are small text files stored on your device.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions and ensuring security. The core functions of the site are not possible without them.

6.2 Analytical Cookies

Information such as how long you spend on a page and which features you use most is analysed to improve service quality. This data is always analysed in aggregate form.

6.3 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some site features to stop working.

Data Sharing and Third Parties

cv666 does not sell your personal information under any circumstances. Necessary information may be shared with partners in the following limited situations:

• Payment Processors: To complete transactions via bKash, Nagad, Rocket, and Upay.
• Identity Verification Services: With authorised third parties for account verification.
• Technology Infrastructure Providers: For server hosting and cloud services, under strict confidentiality agreements.
• Law Enforcement Agencies: In response to court orders or legal obligations.

All partners are contractually bound to comply with cv666's data protection standards. They receive only the information necessary for their specific task, not the full user profile.

User Rights

Every user registered on cv666 has the following rights regarding their information:

• Right to Access: You may request to know what information is held in your account.
• Right to Correction: You may have incorrect or outdated information corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, except for information retained due to legal requirements.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Data Portability: You may request a copy of your information in a human-readable format.

To exercise these rights, contact our customer support team. Requests will be responded to within 30 business days of receipt.

Protection of Minors

All cv666 services are intended only for individuals aged 21 and above. We do not knowingly collect information from any minor.

Age is verified at the time of registration. If a user is found to be under 21, their account will be closed immediately and the related information will be deleted.

For more information on responsible gaming, please read our Responsible Gaming guidelines, which detail steps to prevent addiction including age controls.

International Data Transfers

cv666's server infrastructure may be spread across multiple countries. This means your information may be stored or processed on servers located outside Bangladesh.

Before transferring data to any country, it is confirmed that adequate data protection measures are in place and contractual safeguards are in effect. The confidentiality and security of data are maintained regardless of geographic location.

Policy Changes

This privacy policy may be updated from time to time due to business changes, new technology, or legal requirements. Registered users will be notified of significant changes via email or app notification.

The date of each update will be shown at the top of the page as "Last Updated". Continued use of the platform after any change will be considered as consent to the new policy.

To learn more about cv666's values and operations, you can read our About Us page.

Contact and Complaints Process

For any questions, comments, or complaints about this privacy policy, contact cv666's customer support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.

• Live Chat: Immediate support is available through the website or app.
• Email: [email protected]

An initial response to data protection complaints will be provided within 7 business days. Complex matters may take up to 30 business days to resolve.

For quick answers to common questions, also check our FAQ section.